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Toner FAQ

Why should I buy Prime-IT-Solutions.com compatible printer cartridges?

By using our compatible printer cartridges you can save from 25% to 70% compared to your printer brand with no sacrifice in quality. This can literally add up to tens of thousands of dollars per year saved for high-volume users.

How do our compatible printer cartridges compare to the original name brand printer cartridges?

You will find that the products we offer are equal in all ways to the original brand except with a savings of up to 70%. Our products are made with the finest quality components under strict ISO manufacturing procedures.

Will compatible printer cartridges void my printer warranty or affect my service contract?

NO. Your existing printer warranty is still in effect and we give you a 1 year warranty on all of our compatible printer cartridges, from date of purchase.

How can I place an order?

We accept orders anytime from our secure online shopping cart, or you can email us directly at CustomerService@Prime-IT-Solutions.com anytime. You can also call our Michigan Office at 248-875-2281, Monday thru Friday between 8am and 6pm (EST).

How can I pay for my order?

We accept Visa, MasterCard, and American Express. You can mail in a check with your order. And we will also accept Official Purchase Orders with approved credit. P.O.'s can be sent by E-Mail or Regular Mail. Payment terms for P.O.'s will be Net 15 days from the invoice date, once credit is approved.

When will I receive my order and how much will the shipping cost?

We offer a variety of shipping options and offer reasonable flat-rate shipping charges regardless of your order size. Free UPS Ground shipping is standard on Toner Orders over $100.